1. How to place your order?
You can place your order via email: cuppacuppies@gmail.com or simply sms/call us at +6.012.264.8143 at least 3-4 days for Cupcakes/ Muffins and 14 days for Cookies before your event(s) or earlier.
We may somehow slot your order in as late as 2 days prior to your expected date provided that we're FREE at that particular time.
For orders within 24 hours, there'll be a RM20 surcharge on top of your orders provided that we're FREE at that particular time. Your pick up time will be only after 6pm the next day.
2. How to make payment & its term?
You can make payment to us by cash/cheque/online to Suriani binti Idrus at 112102118085 (Maybank).
Full payment for a purchase lower than RM200 and a min. of 50% deposit for above RM200 upon confirmation.
3. How to change of your order?
Changes are only can be made at least ONE (1) week before delivery. We advise you to double confirm your order before make your payment. This is only applicable for Muffins and Cookies.
4. How to cancel your order/purchase?
Cancellation can only be made at least 2 days before delivery. For full payments made,only 50% will be refunded but deposits are not refundable.
